Privacy Policies

IMPORTANT POLICIES that may effect you:


At ‘Universal Ground Probe Pty Ltd’ your privacy is of paramount importance.

We recognize that your personal information is important to you and share your concerns about how information is collected, used and shared. ‘Universal Ground Probe ‘ is committed to safeguarding your personal information and will always handle your personal information securely and carefully. ‘Universal Ground Probe’ is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.

 Why we collect information includes:

To deliver services or products  to you

To complete other transactions with you or on your behalf

To better understand your requirements and preferences

Improve our service

Provide offers that are of greater interest or benefit to you

How and where we collect this information:

When you order services or products, particularly when delivery is required.

If you pre-order products or services.

Newsletters, discussions boards and forums.

What we collect

The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.



Delivery address

Phone number

E-mail address

Transaction information.

We regularly collect information that is not personally identifiable for internal analysis and for the purpose  measuring  and ascertaining  and interpreting  both public and subscriber  interest in web site content, we also measure web site  traffic and such other demographic information as may be required  for internal review, we do not disclose this information with external sources for commercial purposes.

Who we may share your information with

We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery  including  product suppliers, delivery companies, out-sourced and third party fulfillment contractors. We may also disclose personal information to government authorities as required by law.  In these circumstances, ‘Universal Ground Probe’  will ensure that these third parties undertake to protect your privacy. In any event we will not rent, sell, share or knowingly disclose your personal information to third parties.


If you would like to access or update your personal information, write to Jon Preston – Managing Director .   Universal Ground Probe Pty Ltd. P.O.Box 1581 . Albany.WA 6331 .   We require written requests as in many cases this assists us to verify your identity.

Direct marketing

If you receive marketing offers from Preston Probe and do not wish to receive them in the future, please email:


From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated. When you purchase products from Universal Ground Probe your financial details are passed through a secure server using the latest 128-bit SSL(secure socket layer) encryption technology. 128-bit SSL encryption is approximated to take at least a trillion years to break, and it is industry standard. If you have any questions  regarding  this  or our privacy policy, please contact us.

You can request a copy of the Privacy Policy by emailing:


Universal Ground Probe Pty Ltd is focused on  maintaining a competitive pricing policy. All of our prices are in AUD dollars (AUD) and include GST ( Goods and services tax) . Product prices are dynamically updated by in internal support system  and is activated when prices changes are received from our suppliers. If you find a cheaper advertised  price some where else, email or phone us with the details of the supplier together with the prices of the product and we will endeavor to provide you with an even more competitive price.